TERMS & CONDITIONS
The Smart Assessor reserves the right to cancel or reschedule any of its courses. Where it is necessary to cancel or reschedule any courses, you will be informed at the first available opportunity and delegates will be rescheduled as a priority to the next available course(s). The Smart Assessor does not accept any responsibility for certificates expiring as a result of a cancelled course.
Full payment is required prior to the classroom based course start date. The Smart Assessor reserves the right to withhold certificates until full payment has been cleared, if you have agreed to our Pay as you go' option. Consumers are required to make initial payment at the time of booking.
If you are booking as an individual you have 14days in which to cancel your booking from the date it was made, although there will be an administration fee of £75. For classroom based courses that are booked, the cancellation request must be received at least 10 working days prior to the course starting date. Cancellation requests made within this 10 working day period will be charged the full course fee. This does not affect your statutory rights. Courses start the moment you are enrolled on the course platform.
If non-payment of an invoice occurs 14 days prior to a course, we as a company reserve the right to cancel the course. If you have agreed to our 'Pay as you go' scheme, your agreed monthly payments will be taken automatically via Auto-Pay starting from your initial course payment date and will continue until the outstanding balance is complete. Non-payment of your agreed monthly instalment plan (Pay as you go) will result in your course being blocked.
If you choose to cancel your course you have 14days from the date the booking was made, a refund will be granted although there will be an administration fee of £75 per learner for each course.